In May of 2009 we (my 2 little dogs and I) lost our new home and everything in it to invisible mold. We became increasingly ill during the year we lived there. Unsure of why we were so ill, we moved into a motel. A mold inspection found extremely high counts of mold spores. The dry dog food was stored in the kitchen, absorbing the mold spores.
My little 4 yr old female Terrier Quani, was placed on an IV for 2 days, and my 9 yr old Bichon Sherman was misdiagnosed with seizures. I had 2 near-death experiences the last 2 nights spent in the house.
Once safely in a motel, in desperation I contacted Primal Pet Foods and spoke with Matt. I told him my story. I told Matt that I wanted to do whatever it took to give both dogs the very best I could, while they healed.
Matt was outstanding! He was deeply compassionate for our suffering and loss. His patience explaining and re-explaining the benefits of the Primal raw foods to me was remarkable. His understanding of the products and how they would benefit my dogs giving them greater health than ever before - gave me the peace of mind I so deeply needed, while we awaited the next step with our lives.
We are now loyal and devoted clients of Primal Pet Foods. Sherman and Quani have been eating Primal raw foods now for 9 months. They are healthier and happier now than they have ever been. Their teeth are healthier, their coats are healthier and softer. They love the food and eat each meal in a matter of seconds. Primal Pet Foods is the only food I will ever give them. When the best can't be beaten there is no place else to go.
I would like to express my deep and sincere gratitude to Matt, Jason and the entire staff for all you have done to make our lives easier and my pups healthier. You truly are THE BEST and I love you all so much!